Services

PC & Server Support, Installation and Repair

Why spend more for computer maintenance & repair? Whether your equipment is new or nearing the end of its lifespan, our expert technicians can meet your needs for computer repair and IT system maintenance with the same, and often better, service as your original equipment suppliers. We offer computer hardware repair for ALL major brands of servers, storage equipment, and POS equipment including HP, IBM, Asus, Acer and Dell. DTM uses only Original Equipment Manufacture (OEM) parts and Certified computer repair technicians. The computer maintenance service we provided to the customer has multiple “levels” of IT service types, coverage types and service levels (response time, loaner program, Program Managers) etc. This program can be “customer designed” to meet any requirement and provides for complete coverage against equipment hardware failures.

Network Design. Troubleshooting, and Repair

Need your computers networked and secured? We design and install network infrastructures to meet your needs no matter if it is a simple wired or wireless Local Area Network (LAN) or a complex multi-office WAN infrastructure. We do it all. DTM evaluates your in-place network setups by examining network throughput, latency, and connectivity between network components and then recommends solutions to remedy a non-functioning, slow or unsecured networks. We have decades of experience designing and implementing healthy, efficient and secure computer networks that meet and exceed business needs and compliance recommendations. We believe that all organizations should have a fast and reliable communication infrastructure between their data, workstations, and users. Whether your data is in the next room or another country DTM can design, configure, and implement a network solution that will work efficiently and effectively to your situation. Fast and secure inter-office connectivity is our specialty.

Secure Remote Access Solutions

Being able to securely access your business files and documents from anywhere is now just as important as being able to receive your email from anywhere. In today’s world, business – quite literally – moves at the speed of light. Many times, you need to have instant access to ALL of your files and documents, not just the few you saved on that thumb drive or copied to your synced folder. Whether you are wanting to get a little work done over the weekend, whether you’re on travel, or whether you’re simply looking for a way to telecommute on a regular basis, there are many options available. As always, some of these solutions are better than others – especially depending upon your company’s specific needs. Whatever your needs are, DTM can setup a solution that is best for you and your company. We specialize in VPN, PTP, RDP, MPLS and other types of Point to Point encrypted Private networks. Ask us how to expand your working areas to anywhere on the globe.

Data Recovery & Backup

DTM’s Data Backup & Recovery solution enables you to strengthen your data protection, streamline backup and recovery, and meet a wide range of compliance service levels. This intuitive, automated, off-site backup service offers real value, peace of mind, and convenience to any organization. Our Backup solutions represents a comprehensive, low-cost, and easy-to-implement solution for secure and reliable off-site data backup solution. Whether you are securing data from a server, laptop, desktop, or network storage appliance, our intuitive software will guide you every step of the way. Service Features • Data backup for servers, laptops, desktops, and Network Attached Storage • Simple, software-based configuration automates your recurring data backup • Point-and-click data recovery from any location • Data is encrypted, then stored off-site on a secured platform • Fulfills numerous compliance requirements

Software Installation and management

Business Software Installed and Managed at Your Location Traditional on-site implementation of the Business software such as Office, ERP packages such as Dynamics, Sage, Quick books and Anti virus and malware protection will provide the lowest possible total cost of ownership (TCO). We provide you a expert team of specialist to implement or roll out any major software installations, upgrades or conversions you might require. We also assist with license management, Patch management, and OS Upgrades.

Custom Build Computers

We have been building custom business computers and servers since the 1990’s. DTM is an Intel Gold Partner with a proven track record. Our Computers are quality built with the best components available at build time. We build custom desktops, notebooks and servers with top shelf, brand specific parts. Our quality is superior to Store bought and large manufactures. In addition, our machines carry a 2 year warranty. Our Computers Have NO Bloatware; Bloatware is the junk software that manufacturers pre-install on their computers. This includes demos, media software and various other junk you never use. Seeing the numbers below, it’s even more insane that these companies are crippling their own products with this stuff. Here’s how the worst offenders break down, compared to a clean install on our custom built PC’s with the same hardware spec’s: Acer: 2:01 longer boot time, 952MB larger memory footprint, 2.4GB less space HP: 1:35 longer boot time, 1.06GB larger memory footprint, 2.18GB less space Dell: 0:52 longer boot time, 1.18GB larger memory footprint, 3GB less space Sony: 1:54 longer boot time, 1.11GB larger memory footprint, 1.3GB less space Try this- open up the ‘Add/Remove’ programs on one of the above PC’s. When you buy a computer from them they've tossed in a few extra “features” that they (have been paid) to think you would like. These range from the useful to the vaguely harmless to the downright obnoxious software that bogs down your PC. Let DTM build you a better, stronger, and more reliable PC or server today.

Database, E-mail, Firewall and Application

Server Admin

DTM Technicians are Certified Microsoft Server 2020 Specialist. We can design your server network from 1 to 1000 servers, Physical, Virtual or a mix of both. We are experts in Exchange, SQL, Dynamics, VM, Hyper V, Domain controllers, File and Print Servers and core application servers and clusters. We can Build your server network from the ground up, upgrade it to current technology, expand its capabilities, or just manage it for you from a server admin level. Servers comprise a significant investment in time and money for a company, don’t trust their safety and performance to amateurs.

Server 2019/2020 Active Directory configuration

and setup

DTM can setup a new Active Directory Schema for those companies who currently do not use AD for their network security and access. We can also manage, troubleshoot, administrate and repair any existing AD networks you currently have in place. We can expand your AD globally or just down the street. Why pay large payroll costs to have a in house AD administrator when we can do it for you at a fraction of the costs.